Last Updated: February 17, 2025
Welcome to Full Steam Ahead. These Terms of Use ("Terms") govern your access to and use of our website, platform, courses, and services (collectively, the "Services"). By creating an account or using our Services, you agree to be bound by these Terms.
By accessing or using our Services, you affirm that you are at least 18 years old and capable of entering into a binding contract. If you do not agree to these Terms, you may not use our Services.
Full Steam Ahead provides online educational content and resources designed to help working power engineers prepare for 2nd Class Power Engineering certification exams in Canada. Our Services include:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
To access our Services, you must create an account with accurate and complete information. You are responsible for:
You may not share your account with others or allow multiple individuals to access a single account. Each user must maintain their own subscription.
Subscription Plans: We offer monthly subscription plans that provide access to all course materials and platform features. Current pricing is displayed on our website and during the enrollment process.
Automatic Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method on file for each renewal period.
Payment Processing: All payments are processed securely through our third-party payment processor. You agree to provide current, complete, and accurate payment information.
Price Changes: We reserve the right to modify our pricing at any time. Price changes will not affect your current billing period but will apply to subsequent renewals. We will provide advance notice of any price increases.
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:
IMPORTANT: ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS OR CREDITS FOR PARTIAL MONTHS, UNUSED CONTENT, OR EARLY CANCELLATION. By subscribing to our Services, you acknowledge and agree that:
You agree not to:
Violation of these terms may result in immediate termination of your account without refund.
All content, materials, features, and functionality of our Services, including but not limited to text, graphics, videos, course materials, software, and trademarks, are owned by Full Steam Ahead or our licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for your personal, non-commercial use in preparing for Power Engineering exams. This license does not permit you to:
If you participate in community forums, discussions, or submit questions through our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your contributions for the purpose of operating and improving our Services.
You represent that any content you submit:
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
No Exam Pass Guarantee: While our Services are designed to help you prepare for 2nd Class Power Engineering exams, we do not guarantee that you will pass any certification exam. Exam success depends on many factors beyond our course content, including your prior knowledge, study habits, test-taking skills, and the specific exam questions you encounter.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FULL STEAM AHEAD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR:
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
You agree to indemnify, defend, and hold harmless Full Steam Ahead and its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Our Services may contain links to third-party websites, tools, or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk and subject to their terms and conditions.
We reserve the right to suspend or terminate your account and access to our Services at any time, with or without cause, and with or without notice, including if:
Upon termination, your right to access and use our Services will immediately cease. Termination for violation of these Terms does not entitle you to a refund.
We may modify these Terms at any time by posting updated Terms on our website with a new "Last Updated" date. Material changes will be communicated via email or prominent notice on our platform. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Dispute Resolution: Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the Alberta Arbitration Act, rather than in court, except that you may assert claims in small claims court if your claims qualify.
You agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Full Steam Ahead regarding your use of our Services and supersede all prior agreements and understandings.
If you have questions about these Terms, please contact us at:
Full Steam Ahead
Email: [email protected]
BY CREATING AN ACCOUNT OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE NO REFUND POLICY.